Thank you for visiting our Shine On Outlet, as you may have realised this is a separate site to the main Shine On website.

To purchase from this Outlet you will need to create a new Shine On Outlet account.

Please note that Shine On Reward Points will not work on this Outlet page and Shine On Outlet purchases will not accumulate any loyalty points.

Shine on Store Credits (gift cards) that are issued for Shine On returns or issued as a personal Gift will not work on the Outlet. We apologise for the inconvenience.

OUTLET RETURNS POLICY

Outlet products are end of line and/or have been reduced to clear.

All Outlet sales are final and we cannot accept any returns unless a product is faulty, or the wrong colour/size has been sent to you in error.

CURRENT OFFERS

50% OFF SITEWIDE

Conditions apply. 50% off Sitewide at Shine On Outlet. Offer valid from 9 June and ends 10th June 11:59pm and available exclusively on the Shine On Outlet website. Discount is automatically applied at checkout. This offer cannot be used in conjunction with Rewards or any other discount offers. Please note that all outlet sales are final. We do not accept returns unless an item is faulty or an incorrect colour or size has been sent in error. Shine On Outlet reserves the right to amend or end this promotion at any time.

Buy 1, Get 1 at 50% OFF Sitewide

Conditions apply. Buy 1, Get 1 at 50% Off Sitewide, from April 16-19. Online only excludes Manawa Bay Outlet. The 50% discount will be automatically applied at checkout to the lowest-priced item. Please note that this offer cannot be used in conjunction with any other promotion. All Shine On Outlet orders are final sale. Shine On reserves the right to end or modify this promotion at any time.

Rebel Club Buy 4 for $50 

Conditions apply. Buy 4 for $50 applies to Rebel Club Tees & Pants. Offer is valid from 19 to 25th January or until stock runs out. Discount is applied to lowest priced-item first and distributed across items, not evenly per item. All Shine On Outlet orders are final sale. Shine On reserves the right to end or modify this promotion at anytime.

40% OFF Silent Theory

Conditions apply. 40% OFF Silent Theory is valid from 23rd to 29th January or until stock runs out. Discount applies automatically at checkout. This promotion cannot be used with any other offer applied to the same item(s). It may be used in conjunction with any other separate bundle/deal purchased in the same transaction.Shine On reserves the right to end or modify this promotion at anytime.

20% OFF New To Outlet

Conditions apply. 20% OFF applies to selected styles in the new to outlet collection. Offer is valid from 5th to 8th Feb. Cannot be used in conjunction with any other offer. Offer is available on Shine On Outlet only. All Shine On Outlet orders are final sale. Shine On reserves the right to end or modify this promotion at any time. 

$49 Selected Denim

Conditions apply. Offer applies to selected Denim only. Offer available 26th Feb-1st March. Cannot be used in conjunction with any other offer. Offer is available on Shine On Outlet only. All Shine On Outlet orders are final sale. Shine On reserves the right to end or modify this promotion at any time.


 

DAMAGED OR FAULTY GOODS

Sometimes unforeseen faults can happen and we apologise for the inconvenience.

If you have received a faulty item please follow the steps below:

  • Log into your Shine On Outlet account, find your order and click on the ‘Return Request’ option on the right-hand side to proceed. Please follow the instructions through the portal to proceed.

Once we receive your faulty item we will refund you for the item and the return postage will also be included in this refund. Please note that the processing time for refunds is 10 working days from the date in which your faulty item arrives back at HQ.

Shine On reserves the right not to accept the following faulty items if it falls under the following:

  • Any underwear, swimwear or lingerie items
  • Any items of clothing or footwear that has been worn excessively
  • Garments that have been altered in anyway
  • Pierced jewellery
  • Damage caused by neglect or misuse (for example, treatment inconsistent with the product’s care instructions)

 

Please do not send any Outlet purchases back to the manufacturer.

  

WRONG ITEM HAS BEEN SENT

 

Occasionally we may get it wrong and mistakenly send you the wrong item or size from what you ordered. We apologise for the inconvenience.

If you should receive a wrong item please follow the below steps:

  1. Log into your Main Shine On account, find your order and click on the ‘Return Request’ option on the right-hand side.

Please follow the instructions through the portal to proceed.

  1. Once we have received the wrong item notification our team will send you the correct item with a prepaid bag so you can send the incorrect item back to us.
  2. Please do not proceed until you receive the correct item from us.
  3. Once you receive the correct item with the prepaid bag, just pop the incorrect item into the bag together with your Returns Form and write the CRN # onto the outside of the bag.
  4. Please send the incorrect item back to the below address:

 

Shine On Limited

ATT: RETURNS

2/28 Karepiro Drive

Stanmore Bay, Whangaparoa

Auckland 0932, New Zealand

 

If we are unable to send the correct item we will be in contact with you via email to arrange a refund and instructions on how to proceed further.